Free Trial
$0USD / trial
A free trial of Salesforce products. Trial subscriptions cannot be used in a production capacity and must be used only for non-production purposes.
- Import data in minutes
- Explore product capabilities
- Non-production use only
AI Sales & Lead Generation Tools
- Introduction
- Salesforce's platform for building, deploying, and managing AI agents that work with humans across sales, service, and other CRM workflows.
- Added on
- 10/25/2026
- Pricing
- Freemium
- Official links
- Website, company & support ↗
PRODUCT OVERVIEW
What is Agentforce?
Agentforce is Salesforce's platform for building, deploying, and managing AI agents that work alongside people across CRM workflows. It includes Agentforce Builder for creating agents, Agentforce Voice, developer tools, AgentExchange for partner agents and apps, and multi-agent orchestration. Documented use cases span sales, service, marketing, commerce, and industry solutions, with agents supporting tasks such as lead nurturing, pipeline management, case routing, and knowledge creation. Access options include a free trial and paid Salesforce editions, with Agentforce capabilities available for purchase on certain plans.
Agentforce Features
Agentforce Builder for creating AI agents
Agentforce Voice
Agentforce Dev Tools
AgentExchange for partner agents and apps
Multi-agent orchestration
Agentforce for Sales
Agentforce for Service
Agentforce Operations
Agentforce Use Cases
Sales lead nurturing and pipeline management
Customer service case routing and knowledge creation
Employee agent actions and internal support
Industry-specific agent workflows
Agentforce FAQs
Agentforce is Salesforce's platform for building, deploying, and managing AI agents that work with humans across CRM workflows.
Agentforce includes Agentforce Builder, Agentforce Voice, Agentforce Dev Tools, AgentExchange, and multi-agent orchestration.
Yes, Salesforce offers a free trial. Trial subscriptions cannot be used in a production capacity and must be used only for non-production purposes.
Agentforce capabilities are available for purchase on certain Salesforce editions, and pricing varies by product and edition. Contact Salesforce for detailed pricing.
Flex Credits are included in certain Salesforce editions, such as 500K per org per year in Core, 1M in Advanced, and 2.75M in Max.
Yes, Agentforce for Service is available for purchase on certain Salesforce Service editions, supporting tasks like case routing and knowledge creation.
AgentExchange is a marketplace for partner agents and apps that help you build, launch, and grow your business with Agentforce.
Documentation and support are available at help.salesforce.com.
Agentforce Official Information
- Company
- Salesforce, Inc.
- Website
- https://salesforce.com/agentforce
- Documentation
- https://help.salesforce.com/
- Contact
- https://www.salesforce.com/agentforce/contact/contact-us/?d=pb
Agentforce Pricing
Agentforce capabilities are available for purchase on certain Salesforce editions; pricing varies by product and edition. A free trial is available. Contact Salesforce for detailed pricing.
Free Suite
$0USD / user/month
A free Salesforce sales suite with core CRM features and built-in AI capabilities.
- Account, Contact, Lead, and Opportunity Management
- 10GB data storage per org
- Slack Free
Starter Suite
$25USD / user/month
An entry-level paid Salesforce suite for small businesses, adding more features beyond the free tier.
- Account, Contact, Lead, and Opportunity Management
- 10GB data storage per org
- Slack Free
Pro Suite
$100USD / user/month
A paid Salesforce suite with additional sales and automation features for growing teams.
- Account, Contact, Lead, and Opportunity Management
- 10GB data storage per org
- Slack Free
- Momentum available for purchase
Core
$195USD / user/month
A paid Salesforce edition that includes Agentforce for Sales available for purchase and 500K Flex Credits per org per year.
- Agentforce for Sales available for purchase
- 500K Flex Credits per org/year
- Slack Free
- 10GB data storage per org + 20MB per user
Advanced
$395USD / user/month
A higher-tier paid Salesforce edition with expanded AI and sales features, including 1M Flex Credits per org per year.
- Agentforce for Sales available for purchase
- 1M Flex Credits per org/year
- Slack Business+
- 1GB data storage per user
Max
$550USD / user/month
The top-tier paid Salesforce edition with the highest Flex Credits allowance and full access to advanced sales features.
- 2.75M Flex Credits per org/year
- Slack Enterprise+
- 1GB data storage per user
- Sales Programs included
COMMUNITY REVIEWS
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