SurveyMonkey AI

SurveyMonkey states that its AI is designed to empower customers to get fast answers, with principles including prioritizing data privacy and security, giving control to customers, and delivering with transparency.

AI features are available throughout survey creation, fielding, and analysis. Availability can differ by region and plan; check the pricing page for details.

Yes, SurveyMonkey says it is constantly improving its AI and machine learning models, and many features include feedback loops for customers to provide corrections.

SurveyMonkey provides a privacy basics page and a security statement; you can read them to understand how personal information is used and their security practices.

SurveyMonkey states it uses de-identified customer data or synthetically-generated data to train its proprietary models, excludes personal data, and sets strict retention limits. Data shared with third-party providers like OpenAI is not used to train their models.

Basic and Individual accounts have AI features on by default. For Team and Enterprise accounts, Primary Admins can manage access to individual AI features for their teams.