Pega GenAI

Pega GenAI is Pegasystems' set of generative AI capabilities within the Pega Infinity platform, now presented alongside Pega Predictable AI agents for workflow automation, customer engagement, and service.

The supplied pages describe support for AI-infused low-code application development, customer engagement strategy optimization, customer service conversation agents, and back-office insights and case management.

Yes. It is described as boosting low-code productivity by turning ideas into workflows, mapping integrations to back-end systems, generating test data, and guiding developers with conversational suggestions.

It powers conversation agents that generate instant answers from enterprise knowledge, distills voice, chat, and email transcripts into summaries, and provides AI-powered contextual guidance.

The pages describe AI-led strategy optimization that uncovers opportunities, auto-generates new treatments to improve relevance, and pivots data sources based on predictive lift.

Pega offers a Platform Trial and product demo videos through its Demos & Trials section, which can be used to evaluate the platform and its AI capabilities.

The supplied pages do not list public consumer pricing for Pega GenAI; they point to platform trials, demos, and contact options instead.

Pega's documentation site at docs.pega.com provides product guides and reference documentation, and the community site offers knowledgebase and forum resources.