AI E-commerce Tools
PRODUCT OVERVIEW
Bloomreach is an AI-powered commerce experience platform built around Loomi, its intelligence layer that reads customer behavior, live catalog data, and store stock to decide the next best action for each shopper. Its products cover email marketing, marketing automation across 17 native channels, ecommerce search and product recommendations, an enterprise CMS, and conversational shopping agents. Brands use it to personalize campaigns, improve product discovery, and orchestrate journeys across web, email, SMS, and ads. Access is sold as a paid subscription with quotes scaled to audience, products, and volume; smaller customers typically invest $60K+ annually.
Submit the pricing form with your business details to receive a commercial indication built for your scale.
Schedule a 30-minute call with an advisor to map your scale to the right products and metrics behind a quote.
Watch on-demand demos and click through interactive tours for email, marketing automation, search, and the Loomi conversational agent.
Most brands start with Email (ESP), then add marketing automation, ecommerce search, or Loomi agents as needed.
Personalizing email sends with send-time AI and behavior-based product recommendations
Orchestrating omnichannel journeys across email, SMS, WhatsApp, web, and ads
Improving on-site product discovery with AI-native ecommerce search
Guiding shoppers to the right purchase with a conversational shopping agent
Launching personalized campaigns quickly with the Loomi Marketing Agent
Managing multi-brand, multi-language content with an enterprise CMS
Connecting existing AI agents to commerce data through Loomi Connect
Pricing is quote-based and scales with your audience, products, and volume. The published starting point is $60K a year for smaller brands, and you only pay for the products you turn on and the volume you run.
It is built for brands reaching hundreds of thousands of monthly visitors, sending high volumes of email and SMS, or holding customer data scattered across systems. Bloomreach notes it is probably not yet a fit for low-volume marketing programs or teams seeking a free or lightweight email platform.
Most brands start with Email (ESP), then add marketing automation, ecommerce search, or Loomi agents as needed. Customer data carries across all products.
Loomi is the AI intelligence inside every Bloomreach product. It reads customer behavior, live catalog data, and store stock in real time to decide the next best action across channels.
It spots campaigns you should be running, builds the audience, journey, and on-brand creative, and sends each customer the best-performing version. Nothing launches until you approve it.
It acts as an on-site shopping associate, triggered by behavior, answering questions grounded in your real-time catalog, and offering personalized recommendations in your look and feel.
Loomi Connect lets you plug any AI agent into Loomi so it knows your customers and catalog. It works with tools such as Claude, LangChain, Cursor, and n8n, and provides ready-made tools instead of custom API work.
Bloomreach offers in-app chat with a 90-second average response, 24/7, plus a named Customer Success Manager, Bloomreach Academy, and monthly best-practice sessions. It lists 175+ integrations including Shopify, BigCommerce, Snowflake, and Segment.
Pricing is quote-based and scales with audience, products, and volume. The published starting point is $60K a year for smaller brands; most smaller customers invest $60K+ annually and serve 500K+ monthly visitors.
Quote-based subscription starting at $60K a year for smaller brands. You only pay for the products you turn on and the volume you run.
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