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AI Customer Support Tools

Zhuiyi

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Introduction
Zhuiyi provides AI digital employee solutions including service bots, outbound call bots, assistant bots, and conversation analytics for enterprises and governments.
Added on
11/7/2026
Pricing
Not specified
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PRODUCT OVERVIEW

What is Zhuiyi?

Zhuiyi Technology is an NLP and AI company offering AIForce, a digital employee platform for enterprises and governments. Its product suite includes Bot for text-based customer service across online channels, Call for automated outbound calls, Pal for real-time agent assistance, See for conversation analytics and quality inspection, Learn for training, and Face for multimodal digital humans. Built on the Bowen domain model, these tools support customer service, marketing, operations, and internal employee services. Zhuiyi serves over 300 large and mid-sized clients in finance, automotive, retail, government, and other sectors. Access is arranged through consultation with Zhuiyi's team; a demo center is available to experience the digital employees.

How to use Zhuiyi

  1. 1

    Explore the demo center

    Visit the digital employee experience center to see example AI employee interactions and understand product capabilities.

  2. 2

    Contact Zhuiyi for a consultation

    Reach out via the business cooperation email to discuss your scenario and receive a tailored solution proposal.

  3. 3

    Deploy via AIForce

    Zhuiyi's AIForce digital factory customizes and manages AI digital employees according to client needs across industries and scenarios.

Zhuiyi Features

Bot: text-based customer service robot for all online channels

Call: automated outbound call robot

Pal: real-time assistant for human agents with script recommendations and quality checks

See: conversation analytics and full quality inspection

Learn: voice-interactive training robot

Face: multimodal digital human

Bowen domain-specific large language model for service and marketing

AIForce digital employee platform for customization and management

Zhuiyi Use Cases

  • Automating customer service inquiries and transactions

  • Outbound marketing and collection calls

  • Assisting human agents in real time during calls

  • Quality inspection and analysis of service conversations

  • Employee training through voice interaction

  • Internal employee services and IT helpdesk

Zhuiyi FAQs

AIForce is Zhuiyi's digital employee platform that helps enterprises and governments implement intelligent transformation with customizable AI employees.

The suite includes Bot (service robot), Call (outbound call robot), Pal (assistant robot), See (analytics robot), Learn (training robot), and Face (multimodal digital human).

Yes, Zhuiyi provides a digital employee experience center where you can interact with demo bots.

Zhuiyi serves banking, insurance, securities, automotive, real estate, government, retail e-commerce, and other sectors.

Bot uses NLP and large language models to understand user intent, answer questions, and complete tasks like bill inquiries or bookings across multiple channels.

Pal assists human agents in real time by providing customer profiles, script recommendations, process navigation, and live quality monitoring.

Yes, See performs full-volume quality inspection of voice and text conversations, outputting reports within T+1 day.

You can email yi_partner@wezhuiyi.com for business cooperation; please use a company email.

Zhuiyi Official Information

Company
深圳追一科技有限公司
Website
https://zhuiyi.ai/
Contact
https://zhuiyi.ai/aiforce/service-support

Zhuiyi Pricing

Not specified

Pricing is not publicly listed; contact Zhuiyi for a quote.

See the official website for current pricing.

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